FAQs

About Products

1. Where can I get the information on product size?

Every product information page includes a product size guide and product details. Plus, because our products are sold to many countries, you need to pay attention to the transformation of CN, US, and UK measurements.

2. Why some products do not have material information or a back image?

We are trying our best to provide complete information on every product and we promise it will be accomplished soon. We are eager to provide you with as many products as possible to satisfy your shopping needs and our fast fashion mission, and we will continue to perfect ourselves.

About Order & Payment

3. Where can I get my order information (product type, qty, color, etc.)?

First, you can open "Order Details" to check your order information while checkout.

Second, if you have already placed and paid for your order, normally, you will receive an email from Dailysw to check your order. Or you can click here to check it.

Third, if not, you can contact our customer service.

Please note if you wrongly operate the order or you experience a network jam while checkout, you can Contact Us to make sure whether your order is placed successfully or not.

4. Can I use a credit card or debit card to checkout?

Yes, Paypal is also available. For more information please click Payment Method.

About Shipping

5. How long will I receive my package?

Normally you are expected to receive your package in 13-25 business days, except for pre-sale items and items out of stock. For more information please click Shipping & Delivery.

6. Why the freight is so high?

This is because the international shipping fee is higher than the domestic. However, you will enjoy free shipping service if your orders reach minimum thresholds, and we are making efforts to lower the freight.

7. Why has my order not shipped after a few days?

Normally your order will be shipped in 5 business days. You can also refer to "My Account"---"Order"---“Order Detail ”---"Tracking", where you can view all the detailed information on your order.

About Discount

8. Can I use two coupons in one order?

Sorry, each order can only use one coupon. Coupons and other promotional activities and items are exclusive.

9. Where do I input my coupon?

There is an area "Apply coupon code" on the checkout web page on your right side.

Before you click "Continue to payment", you need to check if you enjoyed other discounts, such as "Extra discount: -$xx. xx".

Otherwise, the system will deduct the discount on the order automatically.

10. Where do I find your promotional activities?

Our promotional activities are placed on our homepage, so you can find them while opening our website. Plus, on our enter coupon page, available coupons will be automatically applied to give you a lower order price.

11. Why my order does not enjoy free shipping?
If you do not have a free shipping coupon, you need to check whether your order reaches minimum thresholds.

About Return & Exchange

12. Can products not shipped or out of stock be exchanged or returned?

Yes, for products that are not shipped or out of stock, you can first click here to contact our customer service, and then return. For products already shipped, you cannot exchange or return them before you receive them.

13. How to return?

You can click here to submit your return request.

Specific steps: the tracking number link in the website---order details---return

We accept return applications within 30 days from the date of delivery. Items in your package need to remain intact. Several items are not allowed to return or exchange, click Return Policy to know more.

14. Should I pay for the return shipping fee?

Yes, you need to pay for it. You’d better check our size information and confirm the order information before placing the order.

15. Can I return to the address on the received package?

No, the address on the package is the overseas transshipment warehouse of the logistics party. You need to return the items to our warehouse, and you will get authorization from us by email with our return address after you submit your return request.

About Our Website

16. How to choose my own language?

Our website uses English as the default language option.

17. How to choose my own currency?

Our website uses USD as the default currency option.

18. How do I subscribe to your site?

You can go to the right bottom of the homepage and input your email and you will receive a daily email for our site.